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Home > FAQs > What details need to be included for my customer’s payment to be automatically settled?
What details need to be included for my customer’s payment to be automatically settled?
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To ensure your customer’s payment is settled automatically, the following details must match the invoice exactly:

  • Reference number
  • Payment amount
  • Currency (must match the invoice currency)
  • Due date

If any of these details are missing or incorrect, the payment may require manual allocation, which can cause delays.

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