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Order Processing
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Understand when payouts happen, what to expect during processing, and how to handle mismatches. This article covers typical timelines, common reasons for delays, and what to check if numbers don’t match.

 


Payout timelines

Once your order is approved and signed, the payout moves through a few stages:

  1. Review & approval
    Your order is reviewed to make sure everything looks correct.
  2. Payment initiation
    Treyd instructs the bank to start the transfer.
  3. Processing & transfer
    Funds are sent to your supplier’s bank.
  4. Arrival
    The supplier receives the payment.

Typical timing:

  • Most payouts arrive within 0–2 working days
  • Some payments can take longer depending on:
    • Currency
    • Bank processing times
    • Payment method (e.g. SWIFT, SEPA)

Tip: Always set a payout date that allows for transfer time, especially for international payments.

 


Why payouts might be delayed

Delays are rare, but can happen even after a payout is initiated. Common reasons include:

  • Bank processing times
    Different banks and countries have different timelines.
  • Compliance checks
    Banks may pause payments for regulatory reviews.
  • Weekends & holidays
    Payments are only processed on working days.

 


When to contact support

Reach out if:

  • A payout is significantly delayed beyond expected timelines
  • A payment shows as failed or stuck
  • You’re unsure how fees or FX were applied

 


Wrap-up

Before signing the final order, we highly recommend being thorough and performing extra checks. While payout timing usually moves with no problems, it can vary depending on banks, currencies, and checks along the way. We’re happy to clarify anything confusing!

 

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