How long does a payout take to reach my supplier?
Most payments arrive the same day. You can check the expected delivery date in your payment confirmation.
Can I still pay directly to the financier?
Yes. If available, you can choose between paying the financier directly or repaying via your Treyd Wallet.
How long does it take to review an exemption request?
Reviews usually happen instantly.
Why was my order rejected?
An order can be rejected if it doesn’t meet our requirements or if key information is missing. You can contact support for more details on your specific case.
Repaying Treyd for payables orders via the wallet
Repay your invoices directly through your Treyd Wallet for a faster, clearer payment flow. This helps you unlock your limit sooner, simplify reconciliation, and avoid unnecessary international transfer fees. What this article covers * How to repay an invoice via your wallet * What happens after you make a payme…
Why hasn’t my repayment been registered yet?
Bank transfers can take time to process. If your payment hasn’t been reflected after 5–7 days, contact support and we’ll help you check the status.
Can I still settle invoices individually?
Yes. The original one-at-a-time settlement flow is still available, so you can choose the repayment method that works best for you.
How many invoices can I upload per order?
You can upload up to 4 invoice files per order.
How long does it take for my order to be approved?
If everything with your order is correct, it is usually approved almost instantly. If it needs an extra review, our team will take a closer look and may reach out if anything needs clarifying. In most cases, this is completed within a few hours.
How long does a wallet repayment take?
Transfers to your wallet usually happen almost instantly. The invoice is settled once the funds are applied to it.
