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Understand how customer limits work
Before you can create a receivables order, your customer needs to be reviewed and approved by Treyd.
Each customer is assigned their own financing limit and advance rate. This helps determine:
- How much financing is available for that customer
- How much of the invoice value can be paid out upfront
Your overall receivables limit belongs to your company, but each customer is also reviewed individually before financing can be used.
How customer approval works
When you add a new customer to Treyd, we automatically run:
- Credit checks
- Compliance checks
- Internal risk assessments
This process happens behind the scenes — your customer is not contacted.
Once approved, the customer becomes available for receivables financing.
Pro tip
Our customer assessments are designed to be thorough and risk-aware. In many cases, the outcome can also serve as a useful signal for you when evaluating the financial reliability of a customer.
Good to know
A customer must be approved before you can submit a receivables order for them.
Customer limit
Each approved customer receives an individual financing limit.
Your receivables order amount must fit within:
- Your company’s available receivables limit
- The customer’s available limit
If the order exceeds either limit, the order can’t be submitted.
Tip
You can see your customer’s available limit directly in the platform.
Advance rate
The advance rate determines how much of the invoice amount Treyd can pay out upfront. The remaining amount is settled according to your agreement and repayment terms.
Good to know
Advance rates may vary between customers based on internal assessment criteria.
What affects a customer’s limit or advance rate?
Customer limits and advance rates can change over time based on factors like:
- Payment history
- Financial performance
- Risk assessment updates
- Outstanding financed invoices
- Changes in business activity
Treyd continuously monitors customer eligibility to help keep financing sustainable and secure.
If a customer is still under review
While a customer is being reviewed:
- You can still add their details to the platform
- You won’t be able to submit receivables orders for them yet
Review times may vary depending on the information available.
Tip
Add customers ahead of time to avoid delays when you’re ready to finance an invoice.
What happens if a customer is not approved?
If a customer doesn’t pass our review:
- Receivables financing won’t be available for that customer
- You won’t be able to create receivables orders connected to them
If you believe something is incorrect or you’d like more information, contact our support team and we’ll take a look.
You’re all set. Once your customer is approved and has an available limit, you can start creating receivables orders directly in the platform.
