How to Complete and Update Your KYC
May 15, 2026
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To use Treyd, you’ll need to complete your KYC (Know Your Customer). This helps us stay in line with regulations and keep your account active.
What KYC includes
You’ll be asked to provide details about:
- Your company (structure, ownership, operations)
- Key people (owners, signatories, UBOs)
- Financial and business activity
How to complete KYC
Follow these steps in the platform:
- Go to onboarding or Company page
You’ll see KYC as a required step if not completed - Enter company details
- Organization number
- Business activities
- Countries you trade in
- Answer business-related questions (i.e. revenue, customers, etc.)
- Add owners and signatories (when relevant)
Include all required individuals (e.g. UBOs) - Review and submit
Double check everything before confirming
Once submitted, we’ll review your information and follow up if needed.
When to update your KYC
Your KYC needs to be kept up to date.
- It expires once a year
- You will be asked to renew it before expiry
- Updates will also be required if:
- Your core business model changes
- Ownership structure changes
- Information is incomplete or outdated
What happens if it expires
If your KYC is expired:
- You may not be able to create or sign new orders
- Your credit limit will be temporarily deactivated
- You’ll see a prompt to renew your details
How to renew your KYC
- Go to the Company page
- Click Renew KYC
- Review your existing information
- Update anything that has changed
- Re-submit and complete verification if required
Tips to avoid delays
- Keep your company and ownership details updated
- Complete renewal as soon as prompted
- Make sure all required people verify their identity
- Double check information before submitting
Wrap-up
KYC is a required step to keep your account active and your credit limit available. It needs to be reviewed once a year — and updated whenever your business changes.
