How long does Treyd onboarding take?
It usually takes 10–20 minutes to complete and about 1 business day for review, depending on your information.
How often do I need to update my KYC?
KYC needs to be reviewed and renewed once a year, or earlier if your business details change.
How can I use Treyd before onboarding is complete?
You can start setting things up before onboarding is finished. Add suppliers and customers, and create draft orders. You won’t be able to sign or submit orders until onboarding is complete.
What should I do if I made a mistake in my onboarding?
You can update your information before or after submission if needed. Contact support if you need help.
Why did my bank connection disconnect?
Bank connections automatically expire after 90 days. You’ll need to reconnect to continue sharing data.
Can I disconnect my bank account?
Yes, you can disconnect your bank account at any time from the Company page.
How long does it take to connect my accounting system?
It usually takes a few hours for the connection to complete and data to start syncing.
How often is my credit limit reviewed?
Reviews typically happen around 4-6 times per year depending on your connections and how we receive your financial data.
How long does it take to connect my bank account?
The connection is usually completed within a few minutes once you’ve approved access.
Understanding Treyd’s onboarding process
Getting started with Treyd is quick and straightforward. This guide walks you through what to expect, what information you’ll need, and how long the process usually takes. What onboarding includes To get set up, we’ll ask for a few key details about your business: * Company information Legal entity details …
