Can I still pay directly to the financier?
Yes. If available, you can choose between paying the financier directly or repaying via your Treyd Wallet.
Why hasn’t my repayment been registered yet?
Bank transfers can take time to process. If your payment hasn’t been reflected after 5–7 days, contact support and we’ll help you check the status.
How do I repay an invoice via Treyd Wallet?
Send funds to your wallet using the details provided on the invoice or in the Wallet section. If the correct reference is included, the payment is applied automatically. Otherwise, you can settle it manually from the invoice.
Order Processing
Understand when payouts happen, what to expect during processing, and how to handle mismatches. This article covers typical timelines, common reasons for delays, and what to check if numbers don’t match. Payout timelines Once your order is approved and signed, the payout moves through a few stages: * Review & a…
How long does it take for my repayment to be received?
Repayments usually arrive within a few business days. International transfers can take up to 5–7 days depending on the banks and currency.
How long does a payout take to reach my supplier?
Most payments arrive the same day. You can check the expected delivery date in your payment confirmation.
How long does it take for an order to be approved?
Approval times can vary, but most orders are reviewed within the same day you’ve submitted the order. Delays can happen if additional checks or information are needed.
How can I upload more than 4 invoices?
You’re more than welcome to merge more than 4 invoices into one PDF, as long as none of them are overdue and are for the same supplier.
How long does a wallet repayment take?
Transfers to your wallet usually happen almost instantly. The invoice is settled once the funds are applied to it.
Do I need to merge multiple invoices into one file?
No. You can upload separate invoice files directly—there’s no need to merge PDFs unless you have more than 4.
