Do I need to merge multiple invoices into one file?
No. You can upload separate invoice files directly—there’s no need to merge PDFs unless you have more than 4.
Can I mix invoices from my accounting system and uploaded files?
Yes. You can combine invoices from your accounting system with manually uploaded invoice files in the same order.
Repaying Treyd for payables orders via the wallet
Repay your invoices directly through your Treyd Wallet for a faster, clearer payment flow. This helps you unlock your limit sooner, simplify reconciliation, and avoid unnecessary international transfer fees. What this article covers * How to repay an invoice via your wallet * What happens after you make a payme…
Repaying Treyd for Payables Orders via Bank Transfer
Once we’ve paid your supplier, it’s time to repay the invoice. This guide shows you how to find your payment details and complete your repayment. How to make a repayment Repayments are made via bank transfer from your account to Treyd. The payment details can vary depending on: * Your location * The currency…
Do payouts happen on weekends or holidays?
No. Payments are only processed on bank days, so weekends and public holidays may add extra time.
Order Processing
Understand when payouts happen, what to expect during processing, and how to handle mismatches. This article covers typical timelines, common reasons for delays, and what to check if numbers don’t match. Payout timelines Once your order is approved and signed, the payout moves through a few stages: * Review & a…
How long does a wallet repayment take?
Transfers to your wallet usually happen almost instantly. The invoice is settled once the funds are applied to it.
What should I do if my order is sent back?
Review the feedback, update the required details, and re-submit the order. This helps us move forward with the review.
Can I choose my own quality inspection provider?
Yes. You can use any trusted provider. We recommend Sofeast for convenience, but you’re free to choose the one that works best for you.
Can I continue my order while waiting for exemption approval?
No. You’ll need to wait for approval or upload a quality inspection report to proceed.
