Why does the FX rate change before I sign?
The FX rate is updated hourly based on market rates. It’s only locked in once you sign the order.
Can I still settle invoices individually?
Yes. The original one-at-a-time settlement flow is still available, so you can choose the repayment method that works best for you.
When will my supplier receive the payment?
Most payments arrive the same day. You can check the expected delivery date in your payment confirmation or by clicking the ‘Payment tracking’ tab on the order page.
How long does it take to review an exemption request?
Reviews usually happen instantly.
Can the FX rate change after I sign?
No, once you sign the order, the FX rate is fixed and will not change.
When does the payout process start?
The payout process begins on your selected payout date and once your order is approved.
What does Treyd finance?
We finance a range of business expenses by paying supplier invoices directly. This includes inventory purchases, supply chain services, digital marketing expenses and pre-production payments. Financing is limited to costs that are in line with the customer’s registered business description. We cannot finance fixed…
Booking a Quality Inspection or Exempting a Provider
Quality inspection: how it works A quality inspection helps ensure the goods you receive meet expectations before reaching your customers. If you’re working with a new supplier, a quality inspection may be required before your order can proceed. Upload a quality inspection report During order creation, you’ll s…
After Submitting an Order
Once you’ve submitted your order, we review it and prepare the payment to your supplier. To make this process clearer, each order moves through different statuses. These show exactly where your order is at any given time. Order statuses explained Here’s what each status means: * Waiting for approval Your ord…
Creating an Order
Ready to place your first order? This guide walks you through each step in the order flow so you know exactly what to expect. Before you start You’ll go through these sections when creating an order: * Supplier invoice * Treyd payout * Repayment terms * Supplier * Quality inspection (if required) 1. Suppl…
